Are the carpets in your place of business battered, dirty and worn? Are you trying to decide which of the many commercial carpet cleaners to call? As simple as it may seem like your carpets deep cleaned, it can be a living nightmare if you choose the wrong company to do the job. To prevent the cleaners and go through the headache of trying to get a refund, here are six questions you should ask when a professional carpet cleaning company.
1. Do you have references I can call?
While asking for a referral to one of the first things asked, many people fail to do so. Ask for a referral, even in your own environment, is a good way to start your choosing the right carpet cleaning company. Please be aware that a company can provide telephone numbers of their friends and family. If you need more information on a company, consult the Better Business Bureau (BBB). If it is listed with the BBB, make sure it has a, A or B rating.
2. Are you IICRC Certified?
A professional carpet, air duct and upholstery cleaning company as "Green Homes" (UseGreenHomes.com) is IICRC certified and proudly displayed their IICRC certification logo on their website. If the logo will not appear on the company website or business card, you can ask the community to map out to show you before starting the cleaning work. Being certified gives this business actually winning edge over others who do not IICRC certified. It seems that this company went the extra mile for the training and quality assurance.
3. What type of equipment methods do you use?
Find out if the company uses the Truck Mounted Hot Water Extraction Method. You want to make sure that the machine they will use a portable one. The hot water extraction method is actually cleaning method most carpet fiber producers and carpet manufacturers recommend. It is considered the best method for deep cleaning.
4. How long will it take for my carpet to dry out?
Your carpet should be dried in a few hours. Well, it's really dependent on the heat and humidity index. If the relative humidity is high, then the use of fans need to speed up the drying process. Too much humidity in the air can certainly prevent the carpet dry in the given time. To wrap it in a nutshell, whether wet or not, your carpet must be completely dry the next day.
5. Is your company licensed, bonded, and to ensure that (if required by the state)?
Some companies will tell you that they are when they are not. The reason this matters is because if the homeowner falls due carpets too wet, the general liability would cover it. Did you ever think that things may be missing after a type of cleaning? Well, it would be something that happens often, but it is wonderful that the assurance that the cleaner's staff was something to steal your business, a bond would cover the loss to have.
6. Is the quoted price is guaranteed not to change the cleanup process?
You'll be surprised how some companies give you a quote, but you have to pay a lot more because of hidden fees and add-ons that are not included in the initial cleaning kit.
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